FAQs

Welcome to our tiendita!

We are happy you are here and hopefully we answer all your inquiries and questions.

Thank you for the support!

**********************************************************************************************

What is your return policy?

    • We are muy excited to get your order to you! 

      All Sales are Final. If you have a question on sizing please check the size charts or size up. Majority of our clothing is 100% cotton.  If it is not it will be indicated in the description. Check our description on accessories or stickers.

      We are happy to answer any questions prior to checkout about your order. We answer all emails at hola@thespanglishkids.com within 24 hours. 

      We have personally taken extra care to inspect and pack all items prior to shipping.

      We are a hands-on small shop hecho con mucho amor. 

What is your shipping policy?

    • Your order will be shipped within 48 hours during business days (Monday - Friday). If you do order over the weekend please note that the 48 hours starts the Monday after your order was placed. We are a small but mighty team.

      All orders will be provided a tracking number via email.

      All orders shipped through USPS. Please note there could be delays due to COVID-19 and any holidays. We are not responsible for any losses for damages caused by USPS.

      Please make sure you check all shipping information prior to checkout.  We are not responsible for incorrect shipping information. We will reship at the cost of the customer.

       At this time, we are not shipping internationally. 

Do you ship Internationally?

    • At this time, we do not ship internationally. We will keep you posted on the launch date.

    How about if I am missing an item in my order?

      • Please email us at hola@thespanglishkids.com within 7 days to correct the issue. Please send your full name and order number so we can further assist.

     Do I get a tracking number with my order?

      • Yes - all orders will be provided a tracking number via email. 

    What size should I buy?

      • All our shirts are made of 100% cotton. We have provided size charts for you on this page and our instagram highlights FAQs. If you are not sure please size up.

    What material are the shirts?

      • All our shirts are Fine Jersey 100% cotton. 

    How shall I care for my shirts?

      • All shirts should be washed inside out, cold water, low dry/hang dry, low iron, no bleach. Check out our highlights on our Instagram under FAQs.

    Are the stickers waterproof?

      • Yes are stickers are waterproof.

    Do you do custom orders?  

      • We will! At this time we do not. Check back for our launch date!

    Do you sell wholesale?

      • We will! At this time we do not. Check back for our launch date!

    Do you provide gift wrapping?

      • We will look out for our launch very very very soon. 

    Are there any discount codes?

      • Make sure you are following us on Instagram:The Spanglish Kids for the latest details and have those notifications on. 

    Any other questions?

      • Please feel free to email us at hola@thespanglishkids.com